Please, note that the Virtuozzo PaaS self-service portal is in read-only mode. If you would like to submit support ticket navigate to our new unified support portal at support.virtuozzo.com
Jelastic became part of Virtuozzo in August 2021, and this is the new home of the Jelastic support portal. Over time we will update our documentation and articles with our new Virtuozzo product names.
Use our Developer or System Administrator documentation to get answers to your questions. To review previously submitted tickets, please Sign in.
- Product documentation for users Official product guides for users
- Product documentation for administrators Official product guides for administrators
- Platform CLI overview Command-line interface guide
- Public API for developers Public API guides for developers
- Private API for cluster administrators Private API guides for cluster administrators
- Product lifecycle End of maintenance and end of life dates for PaaS products
- Scope of support Support responsibility definitions
- Priority definitions Which severity better suit to your case?